- #Quiz making software for mac how to#
- #Quiz making software for mac windows#
For Windows users, go to control panel and select "Network and Internet." Once there, click on "Internet Options".
If the error persists, reset your computer's internet options. Bypassing the router and plugging straight into the modem may help. Keep in mind that the block could be in the router itself. If the problem persists, try using the computer on a different network, or using a different computer on your main network. Temporarily shut down all anti-virus and firewall software on the computer and try the exam again. Your computer, ISP, or network might be blocking access to the Respondus servers. Please do the following steps one at a time and afterwards verify if the problem persists. In most cases, the problematic settings are on the computer itself. If the student is going first to the course, then to the content area, but the problem persists, the error could be caused by security settings on the computer, ISP, or network. It's important for the student to access the exam by first navigating to the course and then going to the appropriate test area or content area. The error is often caused by the student accessing the exam through a "reminder" entry in a toolbar or calendar. If there is no visible error on the lecturers view of the quiz then see if the below helps fix your issue. In the first instance of getting this message, please contact your lecturer, in case they can see an error on their end that can be easily fixed. There can be a number of causes for this error. When opening up Respondus LockDown Browser you get the message as per the image below: There is a problem with the LockDown Browser settings for this Exam. For Windows: /en-au/help/4026956/windows-10-change-screen-resolution. For MAC: /en-au/guide/mac-help/mchl86d72b76/mac. #Quiz making software for mac how to#
Instructions on how to change your screen resolution can be found here: The use of docking stations can also cause similar results.įor a non 4k monitor, we recommend a resolution of 1920 x 1080 and a scaling of 100% - 125% or so.įor 4K monitors, we recommend 3840 x 2160 with a scale of 200%. Students with 4k monitors and other very high-resolution displays should lower the resolution before beginning a LockDown Browser quiz. This occurs when the display is set to a higher resolution than Respondus LockDown Browser is able to support. When opening up a quiz in MyLO which uses Respondus Browser and Monitor, and you find that the quiz is only taking up part of your screen: Respondus Help can be found here to assist with common issues. So if you do have network issues or other problems your answers will be saved. Please note that MyLO will auto save your quiz answers as you go so, MyLO - My Learning Online Respondus Issues You are here
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